If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or cruise price. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing.
Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if the guest does not cancel their individual reservation and even if the names of all persons to be in the same cabin as the guest are not provided at the time of booking. Guests whose embarkation is denied under related to background checks and/or conduct are also subject to the cancellation schedule below as are guests who have made bookings as part of the same travelling party as a guest who is denied embarkation related to background checks and/or conduct.
Once your booking is within the cancellation penalty period, the amount of penalty will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:
- From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount.
- From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the Total Fare or the standard deposit amount, whichever is greater.
- From 29 to15 days prior to sailing, the penalty is 75% of the Total Fare or the standard deposit amount, whichever is greater.
- From 14 days prior to sailing to the day of your cruise, the penalty is 100% of the Total Fare.
- No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.
The Total Fare is defined as Cruise Charges, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air (please note that Fly2Fun Restricted Air which is non-refundable at time of booking). Government Taxes and Fees, as shown on your cruise invoice, as well as any prepaid Service Gratuity, will not be subject to a cancellation penalty and will be refunded in case of cancellation.
Special Note Regarding Carnival Gift Cards and Other Credit Card Gift Cards as a Form of Payment: Carnival accepts the Carnival Gift Card as a form of payment (USD only) for your cruise reservation, online shore excursion purchases, spa service purchases and Fun Shop gift purchases as well as deposit toward your onboard Sail & Sign account. If you use your Carnival Gift Card and then later cancel, any refund due back will be sent in the form of a new Carnival Gift Card. It will be mailed to the address on the booking profile and take 5-10 business days. Since you are booking was made through a travel agency, your agent will provide them with your address to mail out your new Carnival Gift Card.
Carnival also accepts the following gift cards as a form of payment for your cruise reservation, online shore excursion purchases, spa service purchases and Fun Shop gift purchases as well as deposit toward your onboard Sail & Sign account. Please note* - The American Express Gift Card cannot be used as deposit toward your onboard Sail & Sign account.
American Express Gift Card*
Carnival Corporation Reward Card from American Express
MasterCard Gift Card
Visa Gift Card
The Discover Card Gift Card
Diner’s Club Gift Card
It is important to retain the credit card gift card in the event of cancellation and refund due. You will need to call the gift card issuing bank (800 number listed on the back of the card) and provide the gift card number used in order for them to issue a new gift card for the credit due.